We aim to process your order as quickly as possible. All orders placed before 8:30am Monday to Friday using credit/debit card payment are processed the same day. Bank Transfer orders will not be processed until funds have cleared into our account.
Please remember that most carriers do not deliver on Saturdays, Sundays or Bank holidays.
We ship our orders only with reliable partners like DPD, An Post and others.
Parcels are shipped Monday to Friday, usually within 24-48h from the order date.
Once your order leaves our warehouse you will receive an e-mail with confirmation and tracking information.
We deliver within Ireland & Northern Ireland, to the UK and to most of the European Union.
Ireland & Europe – €8.20
UK Mainland – €8.20
Please ensure the package is intact at the time of delivery and report any issues immediately to firstname.lastname@example.org as set out in our terms and conditions.
Please allow up to 5 working days for your package to arrive before contacting us.
**If you have ordered from outside ROI or the UK you should expect to receive your package within 10 days. However please allow up to 15 days for your package to arrive before contacting our customer service
Our returns policy is simple, should a product become faulty within 14 days of purchase please email us on email@example.com or via our contact page with a short description of the issue and we will forward you our address to return product to, we will then arrange a full refund. (full details of our returns policy are available on our terms & Conditions page)
Delivery Delays Due To Coviid - 19:PLEASE NOTE: Please be aware due to the strain on delivery companies & suppliers due to the Covid-19 pandemic there may be a short delay in your order arriving. This is out of our control, but we are working with our suppliers & delivery companies to minimize the impact.